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Bureaucracy and the Hidden Corners of Leadership Communication
Rules, processes, policies, and procedures communicate just as much from leaders to followers as town hall speeches, e-mails, and LinkedIn posts. Every rule, procedure, and policy communicates a message about trust, power, risk, or accountability.

Stephanie Thum, Ph.D., CCXP
23 hours ago2 min read


Why Aren't We Talking About Ethical Leadership When We Talk About Dark Patterns?
We're talking about dark patterns now more than ever, focusing on deceptive design and court cases. But one question remains oddly absent from the conversation: Where are the ethical organizational leaders?

Stephanie Thum, Ph.D., CCXP
Jul 53 min read
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