Stephanie Thum, Ph.D., CCXPJan 161 min readIgniting Creativity: Balancing a 9-to-5 and a CX Passion ProjectJuggling a 9-to-5 and a passion project can ignite one’s creativity. Even as I've been exploring another professional world away from CX...
Stephanie Thum, Ph.D., CCXPDec 23, 20232 min readDecoding Government CX Acronyms: A Revised Guide for Practitioners and Consultants - Available in January on AmazonHello, friends and colleagues! Almost three years after publishing my Dictionary of U.S. Federal Government Terms, Phrases, and Acronyms,...