Candidate Experience

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A photo of the cover of the book Experience Rules. The cover is teal with white and yellow text.

A photo of the cover of the book Experience Rules. The cover is teal with white and yellow text.

Experience Rules by Michael Hinshaw and Diane Magers: A Customer Experience Book Review

If you're building your CX bookshelf in 2026, Experience Rules is one for your list.

Stephanie Thum, Ph.D., CCXP

Jan 312 min read

3 New Industry Reports Track What Matters to the Candidate Experience and How Companies Are Measuring Up

3 New Industry Reports Track What Matters to the Candidate Experience and How Companies Are Measuring Up

3 New Industry Reports Track What Matters to the Candidate Experience and How Companies Are Measuring Up

Job candidates, like customers, are human beings who shape their perceptions of an organization based on their experiences.

Stephanie Thum, Ph.D., CCXP

Aug 8, 20244 min read

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