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    2021 CX Retail Trends: How to Defy the Dizzying Decline of Brick-and-Mortar
    Stephanie Thum, CCXP
    • Dec 16, 2020
    • 4 min

    2021 CX Retail Trends: How to Defy the Dizzying Decline of Brick-and-Mortar

    News headlines like these are enough to send a shot to the heart of Gen-X mallrats: Microsoft is permanently closing its retail stores...
    12 views0 comments
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