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3 Ways to Avoid Operational Meltdowns with Your Virtual Team

3 Ways to Avoid Operational Meltdowns with Your Virtual Team

3 Ways to Avoid Operational Meltdowns with Your Virtual Team

This blog post is sponsored by Mitel. Rob Sher knows how to strike at the heart of almost every entrepreneur I have ever known. In his...

Stephanie Thum, Ph.D., CCXP

Jan 13, 20214 min read

Improving CX In the U.S. Government: What Role Do the Watchdogs Play?

Improving CX In the U.S. Government: What Role Do the Watchdogs Play?

Improving CX In the U.S. Government: What Role Do the Watchdogs Play?

One of my most admired old bosses, a government agency leader, had a saying. “’Sometime next week’ is not a deadline! Be specific! What...

Stephanie Thum, Ph.D., CCXP

Oct 12, 20202 min read

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