Stephanie Thum, CCXP
New Research: 4 Ways Marketers Can Use Online Customer Reviews to Unleash Sales Opportunities
These customer-written, public gems are about far more than just words on a screen.
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Stephanie Thum, CCXP
- Dec 10, 2020
- 4 min
5 Leadership Communication Tips for a Digitally Mediated Working World
This blog post is sponsored by Mitel. My colleague, Lauren, hosted a virtual happy hour for her company’s customer experience operations...
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Stephanie Thum, CCXP
- Oct 28, 2020
- 3 min
Conquering Paper, Red Tape, and Resistance to Change on the Way to IT Modernization
This blog post is sponsored by Pegasystems. Can we talk about red tape for just a minute? Because government is well-known for adding it...
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