Stephanie Thum, CCXP
Mitel Minute: Why is it important to build great employee communication systems?
Great customer experiences are deliberately designed. The same is true for your employee communication systems.
But! The question on this Mitel Minute is: How do you design a great system? Here are a few ideas.
Build so that employees feel connected.
You may have departments, but your customers see one organization. And that’s why employees should feel connected across departments.
Build flexible systems.
People now need to be able to work from any place for any reason. Your employee communication system should be able to rise to any challenge.
Put all your employee communication tools in a central location.
A lot of companies are using a variety of tools right now. Employees just need to be able to easily find all those tools.
What are some other ways leaders should think about designing employee communication systems? Why do you think it’s important?
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