Government CX Resources

A collection of video interviews, podcasts, and webinars highlighting Stephanie's experience practicing and consulting on customer experience in the U.S. federal government and beyond. Also, find her book of government customer experience acronyms on Amazon, and check out the blog. 

Stacy Sherman Interviews Stephanie on Red Tape and Government Customer Experience

Gabe Smith of CXPA Interviews Stephanie on the Evolution of CX in the U.S. Federal Government

Stephanie Speaks as a Guest Presenter for Sprinklr's Government CX Group

Stephanie Gives a Mini Master Class on CX in Government

Stephanie Speaks on Government CX on the CX Leader Podcast

Stephanie Speaks About Government CX on the CX Voices Podcast

Stephanie Speaks  About CX Policy in the U.S. Government