Context is everything.


I founded Practical CX™️ with that reality in mind. I wanted to help clients cut through the deluge of "expert" advice and find practical strategies that make sense for their business. Focus areas include customer experience, social media, content strategy and creation, and virtual event content.

To me, "Practical" is more than just a name. It's a core value in how I approach the work. Let's talk.

-Stephanie Thum, CCXP

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