Stephanie is known for her ability to teach and coach on the practices and principles of customer experience as a business discipline. These are a few examples of her thought leadership and teachings via webinar. Let's talk if you would like Stephanie to deliver a webinar for your brand, event, or organization.

​

Presenter on customer experience metrics and measurements. 

​

Presenter on customer experience governance.

​

Presenter on customer experience in the U.S. federal government.

​

Webinar guest on customer experience silos. 

​

Webinar host and facilitator on customer experience career paths.