Services

Services can be provided on a per-project or hourly basis. Most requested services include:

Digital Content Creation

  • Virtual events: speaking and panel moderation

  • Digital correspondent services

  • Blogs 

  • Twitter chats

  • Whitepapers

  • Video asset creation

Most Requested Consultations

  • Small group, large group, and one-on-one social media training

  • The landscape and driving forces behind customer experience practices in the U.S. federal government

  • The landscape of customer experience in governments around the world

  • Customer experience governance, measurements, metrics, and voice of the customer programs

 

Customer Experience Consulting

  • Management offsites, training, CX boot camps, and workshops

  • Organizational customer experience strategy and planning

  • Governance, metrics, and measurements

 

Social Media

  • Strategy, organization, and content planning across platforms

  • Small group or one-on-one training

  • Social media buzz kits

  • Governance and editorial guideline development

  • LinkedIn
  • Twitter
  • YouTube
  • Instagram

Registered on the U.S. Federal government's SAM database. | CAGE code 8NLV7 | D&B DUNS 033991744

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