In the News

Find Stephanie's expert insights in the press here: 

GovLoop e-book on customer experience and inclusion in the U.S. government.

CMSWire.com on government's COVID-19 vaccine rollouts.

NextGov.com on the restoration of agency CX policies in the U.S. government.

CMSWire.com on overcoming enterprise resistance to change.

Forbes.com on seizing opportunities for midsized businesses.

Govconwire.com on customer experience metrics and measurements.

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